Bear Valley Rafting COVID-19 Update

To our Valued Customers,

Safety is our #1 priority at Bear Valley Rafting. As a result, we are an established leader in safety standards for the Payette whitewater rafting industry. It is our goal to promote outdoor exploration and adventures in the safest way possible.

We want to update our guests on what we are doing to ensure safety throughout the development of COVID-19.
We will enhance the cleaning and disinfecting of our facilities, vehicles, equipment and food services using the Centers for Disease Control (CDC) recommended standards. In addition, we will be limiting our early season availability levels to keep our tours small and may even move to completely private tours for each reservation if needed. We will be supportive and accommodating of guests and employees affected by COVID-19.

We have been monitoring the situation closely and will follow the guidelines of the CDC, the World Health Organization (WHO) and local authorities in response to COVID-19.

We recommend embracing the outdoors in an active and healthy way while engaging in our small group tours. We want our guests to feel confident when engaging in activities with Bear Valley Rafting. As a result, we have added special care and additional consideration to our employment policies, cancellation policies, and cleaning procedures (in accordance with EPA standards) while keeping the interest of our employees’ and guests’ health and safety top of mind.

Reservations/Deposits
We do require a 50% deposit, with a full refund if cancelling within 48 hours of your trip. If you have to cancel within 48 hours notice your deposit will become a gift certificate for use at another time.
Guests
If any of our guests have been infected or have been in close contact with an infected individual and cannot attend the tour, we will work with them to help reschedule their tour free of charge with no penalties or fees and do whatever we can to help them out.
Equipment
After every trip, we will be sanitizing our PFD’s, wetsuits, paddles, and helmets to ensure cleanliness.
Vehicles
After every trip, we will be wiping down all seating and power washing our buses inside surfaces.
Facilities
We will be sanitizing bathrooms, common surface areas, changing rooms, tablets, and work stations after each rotation of guests.
Food Service
We have strict cleanliness guidelines for food handling, preparation, and cleanup which includes sanitizing all surface areas, tableware and sanitation stations for guests.
Masks
Our employees will be required to wear masks in our vehicles, working in close confinement to others, and while preparing lunches. We do not require but strongly advise our customers to also wear masks while in our shuttle vehicles, we will provide disposable masks or you can bring your own.

As we celebrate another season we thank you for your continued trust and advocacy in Bear Valley Rafting. And together we are prepared to navigate through any challenging circumstances with your fun and safety always our #1 priority.

Hope to see you on the river.

Sincerely,

Phil White, Owner
If you have any questions or concerns please contact me directly and I’ll be happy to help in any way.

Murky? Let's Clear it up!

Have other questions? We are here to help! 

Call: 208.793.2272
1.800.235.2327
Email: bearvalleyraft@gmail.com
Facebook: @bearvalleyrafting

Let's Do this.

Payette River Rafting, that is.

We offer whitewater rafting trips to accommodate everyone from the total novice to the seasoned veteran.
Book your trip now
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