To our Valued Customers,
Safety is our #1 priority at Bear Valley Rafting. As a result, we are an established leader in safety standards for the Payette whitewater rafting industry. It is our goal to promote outdoor exploration and adventures in the safest way possible.
We want to update our guests on what we are doing to ensure safety throughout the development of COVID-19.
Since the season starts in roughly 6 weeks, we are prepared to alter operations to minimize risks. We will enhance the cleaning and disinfecting of our facilities, vehicles, equipment and food services using the Centers for Disease Control (CDC) recommended standards. In addition, we will be limiting our early season availability levels to keep our tours small and may even move to completely private tours for each reservation if needed. We will be supportive and accommodating of guests and employees affected by COVID-19.
We have been monitoring the situation closely and will follow the guidelines of the CDC, the World Health Organization (WHO) and local authorities in response to COVID-19.
We recommend embracing the outdoors in an active and healthy way while engaging in our small group tours. We want our guests to feel confident when engaging in activities with Bear Valley Rafting. As a result, we have added special care and additional consideration to our employment policies, cancelation policies, and cleaning procedures (in accordance with EPA standards) while keeping the interest of our employees’ and guests’ health and safety top of mind.
As we celebrate another season we thank you for your continued trust and advocacy in Bear Valley Rafting. And together we are prepared to navigate through any challenging circumstances with your fun and safety always our #1 priority.
Hope to see you on the river.
Phil White, Owner
If you have any questions or concerns please contact me directly and I’ll be happy to help in any way.